Contact
We're here to help.
PRESERVE™ is a small team dedicated to one mission: helping adults 50+ on GLP-1 therapy keep their muscle. We answer every email personally, usually within a few hours.
How to reach us
| For general questions | hello@preservedaily.com Reply within 1 business day, Mon–Fri 9am–5pm ET |
| Order issues, refunds, subscription changes | hello@preservedaily.com Include your order number — we'll handle it the same day if you write before 2pm ET |
| Press & partnerships | hello@preservedaily.com (subject line: "Press") |
| Privacy & data requests | hello@preservedaily.com (subject line: "Privacy Request") |
| Wholesale & bulk orders | hello@preservedaily.com (subject line: "Wholesale") |
Frequently asked before contacting us
Where is my order? Check your email for the tracking number we sent within 24 hours of dispatch. If tracking hasn’t moved in 5+ business days, write to us.
How do I cancel or pause my subscription? Log into your account → Subscriptions → click “Pause”, “Skip”, or “Cancel”. 30 seconds, no phone call required. If you’d rather we do it for you, email us your order number.
Can I take PRESERVE™ with my GLP-1 medication? There are no documented pharmacological interactions between creatine monohydrate and semaglutide, tirzepatide, or liraglutide. Always discuss new supplements with your prescriber, especially if you have kidney concerns.*
When will I see results? Most customers report improved energy within 2–3 weeks. Measurable muscle-preservation effects typically appear at the 6–8 week mark. We recommend a minimum 60-day protocol — which is why our money-back guarantee covers exactly that window.*
What if it doesn’t work for me? Email us within 60 days. We refund 100%. You keep the bottle. No questions, no return shipping. See our full Refund Policy for the details.